Jillian Bryce

Patient Care Coordinator

Hi, I’m Jillian!

I work on reception as a Patient Coordinator, handling emails, telephone enquiries, bookings, prescriptions, and patient check-ins and payments.

Being the first point of contact for patients when they walk through the door, I always aim to greet them by name whenever I can, making sure they feel welcomed and relaxed.

My Favourite Treatments

Having had the opportunity to try several treatments at the clinic, my go-to regular treatment is the Red Carpet Facial. It gently exfoliates the skin, gives a healthy glow, and helps makeup apply more smoothly perfect for a special event or just a well-deserved treat.

A treatment I’d love to have more often is Ultherapy. This advanced treatment uses ultrasound to stimulate collagen production. And I’ve noticed a real tightening effect on my lower face, especially after losing weight. I have found the results long-lasting and so worth it!

My Skincare Journey

Since working at the clinic, my skincare routine has completely transformed - I’ve gone from using face wipes to a proper regimen that keeps my skin clear and healthy. I struggled with acne for most of my life, but with the right products, I’ve seen a huge improvement.

My Go-To Products

  • Obagi Clear: Helps me reduce pigmentation and old acne scarring, leaving my skin more even-toned.
  • DRVICTORIA™ Ultra Hydrate: Keeps my skin super hydrated and smooth. (Tip: Apply it to damp skin to lock in moisture!)

One of the most exciting new treatments we offer is Polynucleotides. I’ve seen incredible before-and-after results on patients, and since my hair is thinning with age, I’d love to try this next!

Outside of Work

When I’m not at the clinic, I love going to the gym, but I’m a little different because I actually enjoy early morning workouts at 6 am! It sets me up for the day and keeps my energy levels high.

I also love going out to eat, and my favourite cuisine is Japanese - especially sushi. It’s healthy, delicious, and always a treat.

One of my favourite quotes, given to me by a personal trainer, is:

"Feel the fear and do it anyway."

I remind myself of this often and push myself to try new things - many of which I’ve ended up loving!

Fun Fact

I absolutely hate burpees, yet I’ve signed up for Hyrox this year - which means I’ll have to do 100 metres of them! Wish me luck!


Jillian's Career

Jillian has worked in the aesthetics industry for over 17 years, and her journey has been an exciting one. She started as a Sales and Marketing Manager at Bannatyne’s Health Club before moving to Transform, a company specialising in both surgical and aesthetic procedures. After taking a short break to have her daughter, she joined Dr Victoria's team, where she has been ever since.